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BoxNow

HUB Manager (m/f)

Velika Gorica

BOX NOW is a hybrid logistics and tech company that offers smart parcel delivery solutions to all consumers.

We are seeking a highly motivated HUB Manager to take on the strategic management of all operations within the HUB. As a key member of our dynamic team in Velika Gorica, you will play a pivotal role in ensuring smooth, efficient, and high-performing HUB operations while driving continuous improvement and excellence.

Responsibilities:

  • Developing and executing an annual plan in collaboration with company management and ensuring its effective implementation
  • Preparing periodic reports on HUB performance, challenges, and opportunities for improvement
  • Overseeing daily HUB operations while ensuring efficient utilization of resources, including receiving, storage, and dispatch of packages
  • Ensuring that HUB operations run smoothly and efficiently due to company policies and operational standards
  • Monitoring and improving operational efficiency to achieve or exceed targets
  • Accurate tracking of HUB activities and maintaining optimal package levels for all Depots
  • Managing and optimizing all Depot operations, ensuring efficiency, while providing leadership and support to Depot Managers who report directly to the Hub Manager
  • Paying special attention to damaged and lost packages
  • Planning, organizing, and coordinating package dispatch from the HUB to parcel lockers with on-time delivery in mind
  • Optimizing route planning to improve delivery efficiency to parcel lockers
  • Maintaining relationships with external collaborators and partners involved in HUB operations or logistics
  • Ensuring that partners deliver efficient, in-time and quality service while optimizing costs
  • Supervising, mentoring, and developing HUB team (warehouse workers, drivers, and administrative staff), fostering a positive work environment, increasing engagement, and enhancing productivity
  • Ensuring that all HUB operations comply with health and safety regulations and company policies


Qualifications:

  • 5+ years of experience in similar roles
  • Ability to work in a dynamic environment and manage multiple priorities simultaneously
  • Adaptability to changes
  • Proficiency in Excel
  • Fluent English, both spoken and written
  • Excellent leadership and negotiation skills
  • Deep understanding of the market and HUB operations
  • Strategic and analytical thinking
  • Strong communication and interpersonal skills
  • Valid B-category driver's license


What We Offer:

  • Compensation package in accordance with the position
  • 25 days of annual leave
  • Multisport card
  • Working in a rapidly expanding environment and contributing to its growth and success
  • Collaborating with cross-functional and international teams to optimize business processes

If you have a passion for logistics and thrive in a fast-paced environment, we’d love to hear from you.

Apply now to join our growing team in shaping the future of logistics!